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Frequently Asked Questions

What does JIST stand for?

JIST is an acronym for Job Information and Seeking Training. We feel it emphasizes our philosophy quite well—providing quality career information and teaching people to find their own jobs rather than being placed onto them.

What is our Federal Tax I.D.?

Our Federal Tax I.D. number is 35.152.0037

How can I get FREE JIST instructor’s guides?

Workbooks: We publish thorough intructor’s guides for many of the JIST workbooks, and we want you to have them! So, when you order twenty (20) or more copies of a JIST-published workbook, please order the corresponding instructor’s guide, and put N/C (no charge) on the order form as the price. If you order 20 or more copies of a JIST-published workbook on our website, the corresponding instructor’s guide will automatically be added to your order at no charge.

DVDs: Instructor’s guides are available for most JIST-produced DVDs. The guides are available in PDF format and are located on the individual product pages.

Assessments: Instructor’s guides are available in PDF format are located on the individual product pages.

How can I check on the status of my order?

You may check the status of your order by sending an e-mail to info@jist.com. Please include the following information in your e-mail:

Your name
Shipping address
Date ordered
Order method (web, phone, fax, or mail)
How to contact you (e-mail or phone)

A JIST customer service representative will contact you with the status of your order.

How do I get permission for using a portion of JIST content?

All JIST content is protected by copyright law. Please contact the Copyright Clearance Center at www.copyright.com or (978) 750-8400. On JIST’s behalf, the Copyright Clearance Center provides annual licenses and pay-per-use permission for JIST content in various print and digital formats.

Do your DVDs have public performance rights?

Yes, all JIST-produced DVDs come with public performance rights.

Are your DVDs closed-captioned?

All JIST-produced DVDs are subtitled. We do carry some DVDs from other vendors. We do our best to find out if they are captioned or not. If so, we note this information in our catalogs and website.

What is JIST’s preview policy?

We think the best way for you to “approve” a particular JIST product for your situation is to take a firsthand look. Our approval policy is guided by our guarantee stated above, with a few guidelines noted below.

  • Preview returns. Must be made in 30–45 days.
  • Career Assessment Instruments. Qualified organizations can order no-cost approval copies of JIST-published tests–use the sample order codes that appear with assessment descriptions.
  • Workbooks and Books. For course adoptions or large-quantity purchases, JIST will provide one no-cost approval copy of a JIST-published book to a teacher, trainer, or counselor (one per organization, please). Send a request letter to JIST on your organization’s letterhead, and please specify the course(s) and potential enrollment(s) for which the book(s) is being considered.
  • DVDs and Software. JIST sends invoices for all video and software products you order; returns in condition to resell are credited to your account. Please check your organization’s policies as some require purchase orders for any items ordered, whether for purchase or on approval.